General
- ★ Download Remote Help Utility (TeamViewer - PC or Mac)
- Software crashes on selecting Theory Test "Practice" or "Mock Test"
- Software stops responding when starting Practice or Mock Theory Test
- How to redeem eBook voucher codes
- Black/Blank screen for hazard perception videos
- I use a Windows PC Driving Test product and cannot remember by user account password
- 'Unable to open key "HARDWARE\DESCRIPTION\System" and access value "SystemBiosDate"' reported when attempting to register
- Theory Test dialogs are blank
- What versions of Windows do the Driving Test Success products support?
- What is the difference between the Interactive Driving Test DVD and the PC DVD-ROM versions?
- Hazard Perception Videos don't display correctly or get an error related to MFPlat.DLL
- Freezing, crashing or screen distortion
- No video in the hazard perception - Ace Mega Codec's Pack installed
- "Could not render clip: Data\Video\Hazard Perception\Test\Test Introduction\Test Introduction.WMV" reported when starting a Mock Test
- (Not a valid date and time) Error Processing XML - DateAdded
- Windows 10 - Can't see bottom of screens (e.g. "Mark", "Exit", "Next" buttons)
- "The operation cannot be performed because the pins are not connected. (80040209)" error reported when play Hazard Perception videos