Mobile Apps Support
iPad/iPhone/Android App Support Documents
FAQs about Mobile Apps
- Can apps be used offline (without Internet connection, through WiFi or mobile data)?
- I used to have an iPhone/Android device with a DTS app but now I've switched platform - can I have the equivalent app free?
- Which apps are available for which platforms?
- How do I turn off the alerts if I select the wrong answer in practice mode?
- How can I have more or fewer questions in a Theory Test practice session?
- How can I practise questions I've previous got wrong or haven't yet seen?
Android App Support
- ★ Android Apps show "Hold Tight...", black screen in place of videos or "Failed to play video to image" error message
- ★ Problems downloading and installing Android Apps
- ★ Can I download and install an Android app I've purchased without having to pay again?
- "Unable to sign in to Google Play Games" reported by Android Theory test app
- Have Upgraded to Paid Theory Test or Hazard Perception app but still get only free trial version
- Error RPC:S-7:AEC-0 reported when downloading app from Google Play