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My download is taking ages to complete or fails before reaching 100%

We ensure that our downloads are available to you at the fastest possible speeds. Therefore if your download is taking a very long time to complete we recommend that you either:

  • Retry the download using a different web-browser, such as:
  • Download a free program called Download Accelerator Plus. This application will help increase your download speed and will allow you to pause or resume the download. To get Download Accelerator Plus visit this link and download the free version.

The Hazard perception download is a particularly large file (almost 2GB), so we'd suggest you download this file via a land-line Internet connection (rather than via a mobile data) connection as land-line connections are general more stable and faster as well as less likely to incur additional charges for downloading large files.

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